Privacy Policy for UTL Dispatching

Privacy Policy for UTL Dispatching


UTL Dispatching ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

Personal Identification Information

  • Name
  • Address
  • Email address
  • Phone number
  • Company name
  • Job title

Business Information

  • Freight details
  • Billing information
  • Operational preferences

Technical Data

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform

How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Our Services

  • To process your requests and manage your account
  • To communicate with you about your orders, requests, and services
  • To improve our website, services, and customer support

For Administrative Purposes

  • To verify your identity
  • To manage our relationship with you
  • To perform business analyses or for other internal purposes to improve the quality of our business

For Marketing and Communications

  • To provide you with information about other goods and services we offer that are similar to those you have already purchased or inquired about
  • To notify you about changes to our services
  • To send you newsletters, promotions, and other information that may be of interest to you

Disclosure of Your Information

We may share your information with selected third parties, including:

  • Business partners, suppliers, and subcontractors for the performance of any contract we enter into with them or you
  • Analytics and search engine providers that assist us in the improvement and optimization of our website

We may also disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • If UTL Dispatching or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  • If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of UTL Dispatching, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of the personal data that we hold about you
  • Request the deletion of your personal data
  • Object to the processing of your personal data
  • Request the restriction of processing your personal data
  • Request the transfer of your personal data to another party

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy